Why is my power bank providing fewer charges than expected?

Energy loss during charging due to inefficiencies in battery cells and circuitry results in a 10% to 20% capacity reduction. A fully charged 10000mAh power bank typically delivers about 7000 to 9000mAh.

How do I charge the battery pack? Do I need to purchase a different cord?

You may recharge the powerbank via its attached recharging cord, or you may get a seperated A to C or C to C cable to recharge the powerbank.

Is it normal for the charging speed to be slow?

The charging speed depends on whether the charger and cable can meet the power bank's requirements. Using a 20W fast charger, the power bank can be fully charged in approximately 5.1 hours.

Why doesn’t it charge at max power all the time?

Power banks feature a Smart Temperature Monitoring System that adjusts output to prevent overheating. It delivers max power when your device is low, then reduces power to protect your battery and improve efficiency.

How long does it take to recharge the power bank?

Normally, it will take 4.5-6 hours to fully recharegd the powerbank. But please make sure your charger block and also your charging cable is 15 watts or above.

PS: Before using the power bank, please fully charge it to 100%

Product description

At , we make power banks for real life.

No more low-battery stress.

No more bulky, slow chargers.

We design slim, high-speed portable chargers with ultra-safe battery cells and multi-protection systems. All products meet strict safety standards for home, travel, and daily use.

Reliable power you can trust.

On the go, every day.

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